Frequently asked questions

Movo AI is an autonomous AI video agent designed to operate as your entire production crew. Powered by a smart cognitive engine, our platform lets you transform simple URLs or images into studio-grade video ads, automatically handling everything from scriptwriting to final rendering.

Most AI video tools generate videos from prompts. Movo AI understands your products, assets, and goals, then handles the entire production workflow — from creative planning to final video delivery.

Movo AI transforms your ideas, references, and assets into complete videos through an agent-led workflow, including creative planning, story development, generation, review, and refinement.

No. Movo AI is designed for conversational creation. You can describe your ideas naturally, and the AI video agent helps turn them into finished videos.

Yes. You can upload your own creative assets, images, videos, and references to help Movo AI understand your vision and create more consistent results.

Movo AI uses project memory to maintain context within your creative projects, helping keep characters, assets, and visual styles consistent.

Yes. You can review generated results and refine your videos through conversation-based editing.

Movo AI supports multiple AI models, including:

• Seedance Fast
• Seedance 2.0
• Seedance 2.5
• Minimax H3
• Nano Banana
• ChatGPT Image2
• Image2

Available models may change as Movo AI continues to improve its AI ecosystem.

Yes. Movo AI allows users to choose supported AI models based on their creative needs.

Movo AI supports multiple resolutions and aspect ratios. Available options may vary depending on the selected AI model and generation settings.

Generation time depends on the selected model, video length, resolution, and current system workload.

Credits are the main usage unit in Movo AI. Different creations consume different amounts of credits depending on:

• AI model
• Output type
• Video duration
• Resolution
• Generation complexity

Credits can be used across supported video, image, language, and audio features included in your plan.

New users receive 100 free credits to explore Movo AI. These credits do not expire.

It depends on your plan and the models you use. Different models consume different amounts of credits depending on generation type and quality.

You can view estimated generation capacity in the Compare Features section.

Yes. If you need more credits, you can purchase additional credit packs or upgrade your plan.

Yes. Movo AI offers free credits so users can experience the AI video creation workflow.

Free plan exports may include Movo AI watermark.

If a generation fails, please contact our support team at help@movoai.pro.

We will review what happened and help resolve the issue based on your specific case.

Movo AI does not claim ownership of your generated outputs. Users may use generated content commercially, subject to applicable laws and third-party rights.

Yes. Users may use Movo AI-generated content commercially, subject to applicable laws and third-party rights.

Movo AI does not use your private creative content, uploaded assets, or generated projects to train AI models without your permission.

You are responsible for ensuring that you have the necessary rights and permissions for any content you upload to Movo AI.

The Movo AI mobile app is coming soon.

You will be able to continue creating, reviewing, and refining your projects across devices.

You can contact our support team at help@movoai.pro.